{"id":657,"date":"2025-03-20T09:25:31","date_gmt":"2025-03-20T09:25:31","guid":{"rendered":"http:\/\/localhost\/glozin\/?page_id=657"},"modified":"2025-12-30T20:06:30","modified_gmt":"2025-12-30T14:36:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/soniasareen.com\/heritagebazaar\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tContact Us\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tIf you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tPlease allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\tContact Us<\/span>\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\tAbout Us<\/span>\t\t<\/a>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tAbout Heritage Bazaar\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Heritage Bazaar?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Heritage Bazaar<\/strong>\u00a0is more than just a marketplace. It\u2019s a living archive of India\u2019s timeless traditions, where every product carries a piece of history, emotion, and identity.<\/p><\/div><\/div>

\u00a0<\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat makes your products special?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Every item at\u00a0Heritage Bazaar<\/strong>\u00a0has a soul. Our artisans don\u2019t just create \u2014 they carry forward legacies, rituals, and stories. Be it a painting, a saree, or a sculpture, each piece is handmade using techniques honed over generations and materials that honor the earth and tradition. What you get isn\u2019t just a product; it\u2019s a cultural heirloom.<\/p><\/div><\/div>

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre your products really handmade?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes. Absolutely. From a weaver\u2019s loom in Banaras to a wood carver\u2019s tools in Rajasthan \u2014 every piece is touched, shaped, and loved by hand. No mass production. Just honest craft.<\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tOrders & Custom Requests\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I place an order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Just explore our collections, add what speaks to you into the cart, and proceed to checkout. You\u2019ll receive an order confirmation and we\u2019ll handle the rest with care.<\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I request something custom or bulk?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Of course. Whether you’re planning a mindful wedding, curating corporate gifts, or looking for custom interiors \u2014 we love collaborating on meaningful orders. Drop us a message or use our\u00a0Custom Requests<\/strong>\u00a0form.<\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre all items in stock?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Most are, unless mentioned otherwise. Since many products are made in small batches or are one-of-a-kind, their availability may change. Feel free to reach out if you\u2019re unsure.<\/p><\/div><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\tShipping & Delivery\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do you ship?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We currently deliver across India. International shipping will be opening soon \u2014 sign up to our newsletter to be the first to know!<\/p><\/div><\/div>

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long will delivery take?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Usually 5\u201310 working days within India, depending on your location. Made-to-order or larger pieces may take a bit longer. We\u2019ll keep you informed every step of the way.<\/p><\/div><\/div><\/div><\/div><\/div>

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\n\t\t\t\t\tPayments & Safety\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Is my payment secure?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes. All payments are processed via trusted and encrypted gateways. Your privacy and safety matter to us.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
We accept UPI, credit\/debit cards, net banking, and wallets via major Indian gateways.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tReturns, Refunds & Cancellations\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I return a product?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Since every product is handcrafted with care, we don\u2019t accept returns for change of mind. However, if your item arrives damaged or defective, please report it within 48 hours and we\u2019ll make it right.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I cancel my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
You can cancel within 24 hours of placing your order. After that, our artisans may already be working on it, so cancellation may not be possible.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tGifting & Experiences\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer gift packaging?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes! Every Heritage Bazaar product arrives beautifully wrapped \u2014 and you can add a heartfelt personal note too.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you host cultural experiences or workshops?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes, we do. From storytelling sessions to artisan-led workshops and heritage walks, we offer immersive experiences that reconnect people with India\u2019s intangible heritage. Check our Heritage Experiences section for updates.\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tPartnerships & Collaborations\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI\u2019m an artisan \u2014 how do I join you?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
We\u2019d love to hear your story. Please fill out the Join as Artisan form at the bottom of our site or write to us at [your email].\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan NGOs or cultural institutions collaborate with you?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes! We welcome partnerships with those who share our passion for preserving and promoting heritage. Reach out \u2014 let\u2019s build something meaningful together.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Contact Us If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. Please allow 3 – 5 business days from the time your package arrives back to us for a refund to be issued. Contact Us About Us About Heritage […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-657","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/soniasareen.com\/heritagebazaar\/wp-json\/wp\/v2\/pages\/657","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/soniasareen.com\/heritagebazaar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/soniasareen.com\/heritagebazaar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/soniasareen.com\/heritagebazaar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/soniasareen.com\/heritagebazaar\/wp-json\/wp\/v2\/comments?post=657"}],"version-history":[{"count":13,"href":"https:\/\/soniasareen.com\/heritagebazaar\/wp-json\/wp\/v2\/pages\/657\/revisions"}],"predecessor-version":[{"id":1004551,"href":"https:\/\/soniasareen.com\/heritagebazaar\/wp-json\/wp\/v2\/pages\/657\/revisions\/1004551"}],"wp:attachment":[{"href":"https:\/\/soniasareen.com\/heritagebazaar\/wp-json\/wp\/v2\/media?parent=657"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}